Place your Fitbit Aria on a wooden or tiled floor. The next screen will show a list of Fitbit devices. My Fitbit charge never did receive notifications from my Samsung phone, as it ought and Fitbit are currently sending me another. I spent several hours trying to configure my new Aria in a Windows 7 OS and in my Android phone. Option 1: A tablet, smartphone, or computer with the free Fitbit app installed. I have Hughes satillite system only. If you don't have a smartphone or tablet, an optional setup method is available that uses a program that you can download from the official Fitbit website. How to Sync Your Fitbit With Your Android and iPhone. To do this, remove the paper slip that's in the battery door of the Fitbit Aria. Make sure you have your computer or smartphone, name, username, password. Never asks for password. Additional Post Regarding Fitbit: Fitbit Aria Scale Review Adding Members To Fitbit Aria Scale (Coming Soon) I just moved. I'm able to pick Aria, then pick my network & enter my password then everything locks up.........HELP PLEASE. The Fitbit Aria 2 has improved accuracy with its readings. Recommend that they hire/consult with SONOS regarding WiFI set up of products. Get the Latest Tech News Delivered Every Day, Lifewire uses cookies to provide you with a great user experience. Page 6: Set Up With Your Phone Or Tablet The Fitbit Aria models are Wi-Fi-enabled smart scales that can detect a user's weight, body mass index (BMI), and lean mass or body fat percentage. If this doesn't work, you will need to remove at least one battery from the device, wait 10 seconds, and then place it back in. Option 2: A Windows PC or a Mac computer. This step will not show for first-generation Fitbit Aria owners. Turn your Fitbit Aria 2 smart scale over and pull out the paper tag, which will allow the batteries to connect to the device. I found the answer somewhere, but can't find it again. 5. After many failed attempts, I selected my home wifi connection on my phone, selected "forget" and connected to Aria wifi. I am trying to set up aria useing an I phone 6 + I get the aria network on the phone and turn it on the computer said it connecting but never does. You may also need to restart your router by unplugging it and then plugging it back in. 11) The final screen will read "Success". by 14:53 The next screen will show links to usage and privacy policies. I never get that far in process. I didn't sign up for hours of troubleshooting connectivity issues. Your computer will send this information to your Aria, which will connect to Fitbit's servers to complete the setup. Select yours. Open the Fitbit app on your smartphone, tablet, or computer. Be sure to provide as many details as possible about where in the process you are getting stuck and what error you are encountering. (Of course, when I went to reconnect my phone to my home wi-fi it took some time, because I had told it to "forget" that connection, but it finally worked. My Aria scale broke after about 3 months perfect use - nothing visible it just refused to link to the internet one day, apparently a common problem. You do not need to complete this setup to weigh yourself. For assistance with putting your Aria in "Setup Active" mode, please consult this post. Managing Multiple Users. Join an existing conversation, or start a new thread to ask your question. Click on the icon that looks like a membership card (a horizontal rectangle with a circle and three lines inside). @TaylorB @sdlombardi If you don't see any networks in the list, try clicking hte "Refresh Networks" button to check again. In the app, select Next to continue. The Fitbit Aria 2 does feature several improvements over the original, however. Epic fail. The screen is very easy to read. If the cross appears on the left and the tick on the right, select the right to confirm the correct icon appeared. The Fitbit apps are fairly uniform across devices, so these instructions will reflect the setup process no matter which phone, tablet, or computer you're using. By using Lifewire, you accept our, What You Need to Setup a Fitbit Aria Scale, How to Setup a Fitbit Aria Using the Fitbit App, How to Set Up a Fitbit Aria Using a Mac or PC. Share your best recipes and join our discussion! When I switched to Time Warner my new router was set to 802.11n only. Did you check log into your router settings to determine if the router is not only 802.11b capable but that the router currently is allowing the 802.11b protocol required by Aria? Fitbit Wi-Fi Scale Setup is a tool that enables you to set up the Fitbit Aria scale and connect it to the desired Wi-Fi network.. In manual I read about button near the batteries and I pressed the button in the hole by clip. ; Choose from the list of your Fitbit friends, or enter an email address, and tap the add user button .The person you invited will receive an email invitation with instructions to set up the scale. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Page 5: Set Up Aria Air Fitbit users. From: I've made changes to my network. Turn on Aria Air On the back of Aria Air, find the battery compartment and pull out the plastic tab. For Aria and Aria 2, check the battery level in the Fitbit app or on the dashboard. If your scale doesn't turn on when you stand on it, you may need to replace the batteries. I've deleted it from my Fitbit account but it's still in setup active mode. If you are changing (as I was) press firmly on the scale, you will get a “Setup Active” message. How do I set up my Fitbit Aria? How Are Fitbit Aria and Fitbit Aria 2 Different? For further assistance, please contact our Support Team at or join the discussion in our Aria Community forum. Make sure that your device's Bluetooth is turned on. It is hard to set up, but it works in the end. The 7 Best Fitbit Features You're (Probably) Not Using, How to Change the Clock Face on a Fitbit Versa or Versa 2, How to Reset a Fitbit Alta Activity Tracker, Windows 10 PCs and Windows 10 Mobile Windows phones, Bluetooth enabled device such as a smartphone or tablet. Your home Wi-Fi network name and password. Very disappointed in this product.. I'm sending mine back. The program will then ask you to name your Aria scale. If you're creating a new account, you will be asked to enter your gender, height, and other personal information. He writes about Windows 10, Xbox One, and cryptocurrency. i try about 10 times. Fitbit, why would I want to pay $50 for a connectable scale that doesn't connect?!?! The Fitbit app will eventually request that you perform a test weigh. If successful, a smiley face icon will show on your Aria's display, and the program on your computer will give you a completion message. Before you can set up your Fitbit Aria scale, you will need the following. You will then be shown some more screens with further Fitbit Aria tips. I have had to do it several times, changing networks. so if I can't sync it up, I'd like to use it as a regular scale and that's not happening either.. Follow these 11 steps. This scale was easy to set up and syncs directly to my Fitbit app. Select Next within the app. To set up your Fitbit Aria 2, create a Fitbit account and connect your scale through the Fitbit app on your phone, tablet, or Bluetooth-enabled Windows 10 computer. I have new internet and I cannot get my Aria 2 out of setup mode. The original Aria was limited to users that weighed under 350 lbs. - last edited on Although your weight may go up or down, the body fat number helps keep track of what those pounds may mean. Wish that fitbit invested more $ in customer service instead of marketing. Up to eight individuals can use the same Fitbit Aria scale. Just have an hour available to be on hold. You will then be shown a summary screen of the device. You have the option to share other information, but most of the information you provide to create an account is private by default. If you are unable to complete the setup with this software, we recommend using the web-based setup as a secondary alternative. In the program, enter your Wi-Fi network's name and password. If you're not logged in, you will be prompted to do so. I setup the Aria scale using my Chromebook laptop. They need to SIMPLIFY the set--up prosess. I see a list of networks but Aria does not connect to anyone of the available networks. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. If you are unable to complete the setup process using the above information, check this help article for more setup tips. A first-generation Fitbit Aria will have a bumpy underside while the Aria 2 will be smooth. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. This will also automatically turn on the Aria 2. In that case, you may need to return it for a replacement. At this time, Fitbit Connect isn’t compatible with Aria 2, so you can't set up Aria 2 using a Mac. Aria Ex-US User Manual Rev B 114-0132-01 6 Fitbit Aria General Info & Specifications Sensors Enter the code in the app. You will also be offered the chance to create a Fitbit account if you don't have one. 1: To set up your Aria open a web browser on your computer smartphone or tablet and go to www fitbit com scale setup start The Fitbit Aria 2 has Bluetooth functionality, which allows it to sync to a Fitbit app that's installed on a. Select Next to begin the process. The Fitbit environment is very good and probably worth the poor I couldn't find any fault so far. Then it stayed connected to Aria wifi through the rest of the set up and I finally had success. The physical design is slightly different, with a larger screen. The Fitbit app is available for. This will take you to an accounts and devices settings page. Log into your Fitbit account or create a new one by entering your email and a unique password. How Does Fitbit Calculate Calories Burned? Follow the instructions below for your Mac or Windows computer after verifying that If it's still empty, you may not be properly connected to the Aria's network. What is Fitbit Aria of Www fitbit com scale setup start. Enter your name for it and select Next. 3. This icon will display on the Aria 2's screen after each time you weigh yourself to confirm that the data is being synced with the correct Fitbit account. Download the relevant program for your computer and open it. An iOS, Android, or Windows 10 device is highly recommended. The weight limit on the Aria 2 has been increased to 400 lbs. So, to make your body fit and healthy, here we will discuss the Fitbit scales, Fitbit Aria and Fitbit Aria 2. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! Place your scale in setup mode by pulling on the small tab located on the bottom of your scale by the battery compartment. ; Tap Users, then tap the + icon. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. How to Setup a Fitbit Aria Using the Fitbit App . Using the official Fitbit app is the fastest and easiest way to set up a Fitbit Aria 2 smart scale. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. You can call it anything you want. Setting up your Aria via the Web-based Method. The body fat measurement is the one though. Select Next to proceed through the tips. If you own a Windows 10 PC, it's highly recommended that you download the Fitbit app and follow the steps mentioned above as that method is much more reliable. The downloadable program did not work in any OS either as it executed all the steps except the 3rd and last one (reconnect to my home's WiFi). Select Next to progress through these screens and finish the setup process. Select Set Up Your Fitbit Aria 2 (or Aria) to continue. ), (877) 623-4997Mon - Fri: 4 am – 8 pm (Pacific Time)Sat - Sun: 6 am – 5 pm (Pacific Time). Here's how the Fitbit Aria 2 is different. ; Tap Next and follow the on-screen instructions to reconnect your scale to your network. going through the program or the web based app. Once it's detected, your Fitbit Aria scale will display a four-digit PIN code, and the app will ask you to enter it. 9) Place the scale in Setup Mode by following the instructions on the screen. The methods for setting up a first-generation Fitbit Aria and the Fitbit Aria 2 are almost identical. Now it works fine but getting in touch with fitbit's support was never possible and the root cause is still a mistery. Click “Connect”, and at this time the software should pair your Wi-Fi network to the Fitbit Aria Scale and you should be all set. On last week when I try to re setup my scale, setup not started. This will make sure that this specific scale is linked to your Fitbit account. Find your Aria model on the list and click on it. You may want to have access to your router as well (wireless networking was left off the marketing material). You can view this data on any of the free Fitbit apps in basic charts and visualizations. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. The simplest and quickest approach to setting up your Aria scale is by installing and running the setup software from here. Contact our Support Team at for assistance. I have followed the instructions several times over the past year and I can't get my scale set up. You will then be asked to place your scale in Setup Mode. My old Aria scale always had terrible issues connecting, so I returned it. If you are unable to complete the setup with this software, we recommend using the web-based setup as a secondary alternative. If you own a first-generation Fitbit Aria scale, you'll also need to remove one battery from the device, wait 10 seconds, and then reinsert it to activate its setup mode. I've used phone, computer, current browsers. None worked until I used my wife's Macbook. 10) The software will now attempt to connect to the selected Wi-Fi network and send network information to the scale. ‎09-10-2019 (Mobile/Web) From: How do I set up my Fitbit Aria? On the Today tab , tap your profile picture > Aria 2.; Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). After the initial Fitbit Aria setup, there's no need to log in or out to switch accounts. The Fitbit Aria and Fitbit Aria 2 are bathroom scales that connect to your PC or smartphone to help you keep track of your weight. Enter your Wi-Fi password and choose Connect. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Feel free to read them and then choose I Agree. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Select the left to let Aria 2 know that it detected the wrong account. Setting up your scale with the software client Fitbit Wi-Fi Scale Setup is the software application that connects your Aria scale to your dashboard. It is available to download at no cost from Hello,  I had to get a new modem and when I got through the setup process for my Aria, it does not connect. If this happens, step off the scale and then use one foot to tap on the relevant side. Tapping doesn't work, but a couple of hard pushes with your palm in the bottom corners of the scales does the trick. I spent several hours trying to get my Aria set up this morning. The instructions steer you to using your smart phone, but I saw that web setup is also available, this made it relatively easy. I actually would like to sync it up but my phone and it can't find each other. If the scale displays "WIFI ERR" when trying to connect, it's possible that: Check this help article for assistance with your setup. On your Mac or PC, open your preferred internet browser and go to 2. How do I reconnect my scale? The screen on the Fitbit Aria 2 displays animated greetings and icons for each user. Any solution? The only difference will be the additional options given to Fitbit Aria 2 owners for selecting user icons. Please help me to repair my Aria… I'm also having this problem. I'm not sure, but I *think* the problem was that when I switched my smartphone to the Aria wi-fi, then hit "I'm connected", when the setup then detected available networks, my phone switched back to my home wi-fi by itself before the scale could set up (ie., it needed to still be connected to Aria wi-fi at that point). The solution was to set it up manually through Fitbit's webpage with a Macbook. Please help! The simplest and quickest approach to setting up your Aria scale is by installing and running the setup software from here. Select your preferred icon and then click on Select. Make sure you give it plenty of time to connect to the Aria before clicking "I'm Connected" on the previous screen. Both Fitbit Aria smart scales can detect weight, BMI, and lean mass and sync to online Fitbit accounts. If none of this helps, and you always see a blank list, it's also possible that something is not working properly with your Aria itself. If you're unsure which model you own, check the underside of the device. If your Fitbit Aria was able to connect to your Wi-Fi network, a tick will show on its display and your app will show you a message confirming the connection. However the trick is, when it shows your network on the scales and you want to change the network, it instructs you to 'TAP'. Fitbit Aria allows you to use charts to monitor your fat and weight over a long period of time so … What's your favorite healthy breakfast? The perfect way to keep track of your weight in the Fitbit App. Complete instructions for this process can be found in this help article, along with the instructional video below. Once the smart scale processes the PIN code, your app will begin the Wi-Fi setup so that your Aria can sync data to the Fitbit servers. I'm unable to set up my aria scale. MatthewFitbit. Awesome scale and easier to use. The methods for setting up a first-generation Fitbit Aria and the Fitbit Aria … Someone emailed me and have me the same directions I've been following. I set the scales on my computer table when I set it up. From: How do I invite others to use my Aria scale? I am not changeing ANYTHING with my net work for this item. Your scale will turn on. In the Fitbit app, tap the Today tab > your profile picture > your scale image. After this action Aria have no sign of life. NOTE: Body fat percentage measurement requires that your Aria Scale has been set up with your account. Each scale displays the information on its screen before sending the data to the Fitbit servers, where it syncs with the connected Fitbit user's account.